PeraHealth’s Technical Support team is staffed with expert Clinical Support Analysts and Implementation Engineers. Support includes troubleshooting and technical advice on Rothman Index software. We offer support via the online Customer Portal and over the phone (704-944-2277). Standard operating hours are Monday through Friday, excluding holidays, between 8:00 a.m. and 8:00 p.m. Eastern Time. The Technical Support team is available 24/7 to respond to critical issues.